IC-Solutions · Newcastle

Maintenance agreements

Problems caught before they stop your business. Our remote monitoring alerts us to potential issues before they affect your bottom line — and one local team that knows your systems handles the rest.

Two ways to work with us

Monitoring plus pay-as-you-go. Low-cost PC and server monitoring keeps an eye on your systems around the clock. When something needs attention, we tell you before it becomes a problem, and you only pay for the consulting time you actually use.

Fixed-price total support. One predictable monthly figure covers monitoring, maintenance and support. No surprise invoices, no hesitation about picking up the phone — if something's wrong, we fix it.

Tailored to your needs and budget

Every business has its own unique IT requirements, so we don't sell one-size-fits-all packages. A two-person not-for-profit and a thirty-seat office need very different things — we'll build an agreement that fits yours, and we'll tell you honestly if you don't need one at all.

Why clients stay

  • Fixed, ethical pricing — agreed up front, reviewed openly
  • Fast response from people who already know your systems
  • Proactive monitoring, patching and backups checked before they're needed
  • Remote support for instant help, on-site visits when it matters
  • Plain-English reporting — you'll always know what you're paying for

Get a straight answer on cost

Tell us how many machines you run and what keeps you up at night — we'll give you a clear, no-obligation quote. Call (02) 4960 0581 or get in touch.